EXCELLENT Based on 186 reviews Posted on Preston McArthur2025-10-03Trustindex verifies that the original source of the review is Google. Couldn’t have asked for a better place. Not only did they fix my phone, they helped make sure my new phone was fully backed up. They helped me more than 3 hours of At&t service. 10/10 recommend.Posted on NATURAL LAW2025-09-16Trustindex verifies that the original source of the review is Google. chuck did a great job extracting data from my broken lap top!Posted on Ed Johnson2025-08-01Trustindex verifies that the original source of the review is Google. Chuck was very easy to work with and gave me exactly what I wanted in a new computer. He was and is always available to answer any questions and help any way he can. Overall five stars.Posted on Jayden Lewis2025-07-23Trustindex verifies that the original source of the review is Google. 10/10 Experience at Alpha with Chuck! You know that saying from Shane Co.? "Now you have a friend in the Diamond business". That's exactly how I feel after the process. All joking aside, I had a beyond fulfilling experience from the 1st phone call to picking up my device! He is very knowledgeable and respectful. I needed a back glass, a new battery and new cameras on my iPhone 13 Pro. This was no issue for them to handle. They beat every other stores' prices by a couple hundred dollars. I planned to use an old phone I had sitting in the drawer while my primary device was away and to my surprise that one was no longer in usable condition. Sitting in the drawer for some time did not bode well for the battery in my old Galaxy device. I decided to leave that with them as well after seeing the repair on my primary device! I walked out with my iPhone 13 feeling very relieved and have had no issues since. It runs cooler, the battery lasts 2x longer and the camera works again. Cannot thank Chuck enough for the money he saved me!Posted on Tom Bahn2025-07-09Trustindex verifies that the original source of the review is Google. Great experience with Chuck. I needed a new battery for my android. He ordered the part and reached out when it came in. He turned it around the same day for a fair and reasonable price. Go here instead of the chain stores!Posted on Genevieve Nicholson2025-06-18Trustindex verifies that the original source of the review is Google. A+++ We can’t say enough about Chuck at Alpha Computers. Not only did he fix my father-in-law’s computer quickly, less than 24 hours! But he even came out and helped when I couldn’t get the computer to come on afterwards (my bad). Thank you Chuck for going above and beyond! We highly recommend his services!Posted on T Kinter2025-05-13Trustindex verifies that the original source of the review is Google. Excellent service! Chuck is very knowledgeable and courteous.Definitely your go-to place for computer repair or service!Posted on Max Maslaton2025-04-07Trustindex verifies that the original source of the review is Google. Great customer service Super expert thank you Chuck !Posted on Sean Lauzon2025-01-16Trustindex verifies that the original source of the review is Google. Very thorough and kind. They answer all questions you may have and give very accurate timeframes and explanations for them. Fixed my Pixel 7 Pro's screen, will definitely be returning to them for any phone/computer related fixes. Thanks!Showing only 5 star reviews
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Most repairs are completed quickly to minimize your downtime. Here's what you can expect: Same-Day Repairs: Many iPhone screen replacements and simple repairs can be completed the same day you drop them off. Standard Repairs: Most laptop and computer repairs are completed within 2-3 days, depending on the issue and parts availability. Complex Repairs: For more extensive repairs requiring special parts or advanced diagnostics, repairs typically take 3-5 business days. Express Service Available: Need it faster? Ask about our rapid repair service for urgent situations. We'll always provide you with an estimated timeframe once we've diagnosed your device. Chuck and the team work efficiently to get your technology back in your hands as quickly as possible without compromising quality.
Walk-ins are welcome! You can drop by our shop during business hours without an appointment. Business Hours: Monday - Friday: 10:00 AM - 5:00 PM Saturday: By Appointment Only Sunday: By Appointment Only However, scheduling an appointment is recommended if you: Need service on weekends Want to ensure immediate assistance during busy periods Prefer to schedule a specific time that works best for you To schedule an appointment: Call us at (678) 899-6800 Email: webmaster@chuckwilson.com
Computer repair and troubleshooting at your location Network setup and infrastructure installation Server maintenance and support Hardware upgrades and installations Emergency technical support
We offer both options! The choice depends on your needs and budget: OEM (Original Equipment Manufacturer) Parts: Genuine parts from the original manufacturer Guaranteed compatibility and quality Best for warranty considerations and premium repairs Higher cost but maximum reliability High-Quality Aftermarket Parts: Carefully selected from reputable suppliers Rigorously tested for performance and compatibility Significantly more affordable Excellent quality-to-value ratio For Apple Devices: We use high-quality replacement parts that meet or exceed OEM specifications, ensuring your device functions properly after repair. We'll discuss your options and help you choose the best solution for your situation and budget.
Yes! Virus and malware removal is one of our core services. Our Comprehensive Cleaning Process: Complete Diagnostic Scan: We identify all threats including viruses, spyware, malware, adware, ransomware, and rootkits Safe Removal: Using professional-grade tools, we safely eliminate all infections System Optimization: We clean out junk files and optimize settings Security Patching: We update your operating system and close security vulnerabilities Protection Installation: We install or update quality security software Prevention Education: We provide tips to help you avoid future infections Most virus removal services are completed within 24-48 hours. Important: Free antivirus software has very low detection rates and often misses sophisticated threats. We use professional-grade security tools to ensure complete cleaning.
We Can Recover Data From: Failed or crashed hard drives - Even when your computer won't boot Corrupted storage devices - SSDs, external drives, USB drives Accidentally deleted files - Recent deletions or formatted drives Water-damaged computers - Liquid damage doesn't always mean data loss Physically damaged drives - In many cases, even with physical damage Ransomware-encrypted files - We have specialized recovery techniques Computers that won't start - We can often extract your data
We can Solve your Hardware and Software Problems
We are fully stand behind their repairs with a full 1 year warranty from the date of repair!
Rest easy knowing that our technicians are fully certified and have repaired thousands of devices before yours!
Rest easy knowing that our technicians are fully certified and have repaired thousands of devices before yours!
Getting your device repaired shouldn’t break the bank. Our low price guarantee ensures that we always offer the best price to our customers.
Don’t want to fix your phone? Just want the latest gadget?
We have many options to get you going again. Just because you signed a service contract with your cell phone carrier doesn’t mean you have to keep a phone that you’re no longer happy with.
See what our customers are saying about us
3 months ago A+++ We can’t say enough about Chuck at Alpha Computers. Not only did he fix my father-in-law’s computer quickly, less than 24 hours! But he even came out and helped when I couldn’t get the computer to come on afterwards (my bad). Thank you Chuck for going above and beyond! We highly recommend his services!
10/10 Experience at Alpha with Chuck! You know that saying from Shane Co.? "Now you have a friend in the Diamond business". That's exactly how I feel after the process. All joking aside, I had a beyond fulfilling experience from the 1st phone call to picking up my device! He is very knowledgeable and respectful. I needed a back glass, a new battery and new cameras on my iPhone 13 Pro. This was no issue for them to handle. They beat every other stores' prices by a
Chuck was very easy to work with and gave me exactly what I wanted in a new computer. He was and is always available to answer any questions and help any way he can. Overall five stars.
Address
4280 Hickory Flat Hwy Ste 114
Hours of Operation
Mon-Fri: 10:00 am - 5:00 pm
Sat-Sun: 10:00 am - 5:00 pm
Phone
678-899-6800
Hours of Operation
Mon-Fri: 10:00 am - 5:00 pm
Sat-Sun: 10:00 am - 5:00 pm